Privacy Policy

Updated: November 20th, 2025

AAA USA Incorporated, its subsidiaries, and affiliates (collectively, “AAA USA Incorporated,” the “Company,” “We,” or “Us”) thank you for visiting the online and mobile resources we publish. We use the words “you” and “your” to mean you, the reader, and other visitors to our online and mobile resources who are, in all cases, over the age of 13. Our privacy statement (“this statement,” “this privacy statement,” and “our statement”) informs you about from whom and the types of personal information we collect, how we use it, who we share it with and why, and what we do to try to protect it.

WHO WE COLLECT PERSONAL INFORMATION FROM

We may collect personal information from:

Visitors to and users of our online and mobile resources
Our customers
Members of our workforce and job applicants
Vendors and business partners

Personal information generally means info that can identify you, such as your name, address, phone number, email, social security number, or date of birth.

If we are subject to laws like the California Consumer Privacy Act (CCPA) or the General Data Protection Regulation (GDPR), we include any additional elements defined by those laws as part of “personal information.”

WHAT WE COLLECT

Voluntarily Submitted Information

You may submit personal information by:

Filling out forms
Sending us emails
Registering for events or services
Subscribing to our services
Posting in community/social features

This may include:

Identifiers (name, email, address, phone)
Financial data (credit card info)
Employment info (job title, company)

We do not sell, rent, or trade your personal information.

Automatically Collected Information

This includes:

Browser data
Operating system
IP address
Pages visited
Mobile device info and location (if enabled)

We use technologies like cookies and third-party services like Google Analytics. Learn more or opt out at:

EXTERNAL LINKS & SOCIAL MEDIA

Our site may link to third-party websites, apps, or social media. These are not governed by this policy. Check their privacy statements for how they use your information.

WHEN / WITH WHOM DO WE SHARE INFORMATION

We do not sell personal information.

We may share it with:

Our affiliates (under the same terms)
Government agencies when required
To prevent harm or respond to legal claims
During a business sale, merger, or acquisition
Vendors and business partners, under contractual restrictions

We attempt to ensure our vendors:

Only use data for intended purposes
Do not resell or misuse data
Comply with our data protection standards

YOUR RIGHTS & OPTIONS

You may opt out of:

Newsletters
Marketing communications

You can also request access, correction, or deletion of your personal data.

For California residents (under CCPA) and GDPR jurisdictions:

You may request data access or deletion twice every 12 months
We will not discriminate against you for exercising your rights
Contact: [email protected]

We do not respond to “Do Not Track” browser settings at this time.

CHILDREN’S PRIVACY

We do not knowingly collect personal information from children under 13. Parents/guardians must consent before children’s data is collected. If we learn we have collected data from a child under 18, we will delete it immediately.

HOW WE PROTECT YOUR DATA

We maintain a Security Program with technical, administrative, and physical safeguards. While we strive to protect your data, no system is 100% secure.

We also require vendors to notify us of any breach involving your data.

CALIFORNIA CONSUMER PRIVACY ACT (CCPA)

We collect:

Identifiers (name, IP, etc.)
Commercial data (purchase history)
Internet activity
Geolocation info
Audio/visual/electronic data

We do not sell your data.

You have rights to:

Request info
Access your data
Delete your data

Email: [email protected]

GDPR JURISDICTION RIGHTS

For visitors from the EU/EEA and other GDPR-compliant countries, you have rights to:

Transparency
Access
Correction
Portability
Deletion
Objection to processing

We rely on legitimate interest as the legal basis for data processing.

Requests may be submitted to: [email protected]

CHANGES TO THIS STATEMENT

This policy was last updated Jan 20th, 2025. We may change it occasionally — check back regularly for updates.

CONTACTING US

AAA USA Incorporated
Attn: Legal & Compliance Department
1763 Columbia Rd NW
Washington, DC 20009
Email: [email protected]

Note on Communication Consent

By interacting with our website, you agree to receive communications by mail, email, SMS, phone, or prerecorded messages from AAA USA Incorporated and its partners. We may also share your info with select partners for marketing purposes.

You may opt out by emailing [email protected] with the phone number and/or email address you wish to unsubscribe.

By submitting a form, you waive the right to pursue complaints for unsolicited contact and acknowledge that consent overrides “Do Not Call” lists.